Privacy Policy

1. Introduction

YU CAR RENTAL processes personal data in accordance with the privacy regulations of the BES islands. Trust and safety are central.

2. Data We Collect

• Name, address, phone number, and email.
• Driver’s license information.
• Reservation and payment details.
• Digital verification data (ID check).
• Vehicle and rental history.
• Communication via WhatsApp, email, or website.

3. Why We Process This Data

• Processing reservations.
• Preparing rental agreements.
• Identity verification.
• Customer service and support.
• Legal obligations, including insurance claims.
• Improving our services.

4. How We Protect Data

• Secure storage with restricted access.
• Only authorized personnel have access.
• Data is never sold or shared with third parties unless legally required.

5. Retention Periods

• Contract and invoice data are stored according to BES legislation.
• Identity and verification data are stored as long as necessary for the rental relationship.
• Communication data is stored as long as relevant for service and administration.

6. Data Sharing

• Insurance companies in case of damage.
• CRS-Caribbean Road Service in case of incidents.
• Support & Roadside Assistance in case of breakdown.
• Legal authorities when required.

7. Customer Rights

• Access their personal data.
• Correct inaccurate data.
• Request deletion when legally possible.
• Object to certain types of processing.

8. Cookies

Our website uses functional and analytical cookies. We do not use tracking cookies and do not sell data.

9. Contact

YU CAR RENTAL – Bonaire Tel: +599 795 5565 Email: info@yucarrental.com